SHIPPING & DELIVERY

DOMESTIC ORDERS

Phurgus offers a flat rate delivery price within Australia. All orders are sent via Australia Post at $18 AUD per order.

Please allow 1-3 business days for all postage WITHIN Victoria. All other locations within Australia allow for 3-6 business days from the date of purchase to arrive to you.

In the event that your order has not arrived within that time frame, please track your order with your unique tracking number and contact your local post office.

Delivery is Monday - Friday excluding public holidays.
 
During the holiday season, there may be unforeseen delays that are out of our control. Please allow adequate time for delivery prior if your purchase is needed by a specific date.
 
Unfortunately, we cannot ship to PO Box addresses.
 
 
INTERNATIONAL ORDERS
 
Phurgus delivers internationally using DHL express or UPS at flat rate of $35 AUD per order.
 
International delivery will take approximately 3-10 business days from day of purchase.
 
A signature is required upon delivery.
 
There may be unforeseen delays due to customs that are out of our control.
Should you have any concerns please contact your local DHL or UPS office for assistance in tracking your order.
 
*Please be aware that international orders may be subject to import duties and taxes applicable to the country of delivery - This is not included in the sale price and must be covered by the customer.
 
 
DISPATCH
 
All orders are dispatched within 24 hours from the date the order was placed.
 
Please note that all orders are sent via regular post (AUS Post) on weekdays only.
 
Orders made on Friday day before 2pm will be sent that day, all other others will be sent the following Monday.
 
 
TRACK YOUR PHUR
 
If you would like more information on your parcel it is your responsibility to track via the couriers website. (AUS Post/DHL/UPS)
 
When payment has been processed a tracking number will be provided and sent to the email provided.